JK Tyre Ranks Highest in JD Power 2015

JK Tyre & Industries Ltd, pioneer of radial tyres in India, has again added another feather to its cap for its Passenger Radial Tyres, having ranked highest in the JD Power 2015 India Original Equipment Tyre Customer Satisfaction Index. In the TCSI Study conducted annually by JD Power, JK Tyre receives the highest rank for its superior quality and many years of relationship with the Indian consumers.

Chairman and Managing Director, JK Tyre & Industries Ltd, Dr.RaghupatiSinghania, said “Quality is the cornerstone of our brand promise and this commitment further strengthens our focus in delivering quality products and services to our consumers. The award underscores JK Tyre’s continuous product innovation and its understanding of the Indian roads."

‘The JD Power 2015 India Original Equipment Tire Customer Satisfaction Index (TCSI) Study’ considers responses from over 4000 car owner participants, especially new-vehicle owners who purchased their vehicles between May 2012 and August 2013.

According to the JD Power study, customer-reported problems with original equipment (OE) have reduced substantially in OE tyres during the past five years in India. This trend indicates improvement in the quality of OE tyres.

JK Tyre has got the highest scores in overall customer satisfaction with 881 points. The key factors behind JK Tyre’s exceptional performance have been the Appearance (tyre design and styling) where it got 882 points and Ride (quality and handling) where it got 886 points.

Source: http://www.jktyre.com/